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In Oracle Sourcing, When Using Award By Spreadsheet Feature, Occasionally the Exported Excel File is Empty (Doc ID 2897201.1)

Last updated on SEPTEMBER 20, 2022

Applies to:

Oracle Sourcing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

In Oracle Sourcing, Release 12.2.5 and later, when exporting the quotes (responses / bids) for some RFQ document to Excel format via Award by Spreadsheet, the exported file is empty, even though there are many responses to the RFQ.

The issue has occurred only for some RFQs, not all.  For many RFQs, the functionality is working properly.
Due to this issue, users cannot perform the Award by Spreadsheet for the affected RFQs.

As a workaround, the file can be exported by setting Format = Tab-Delimited (.txt); however, this is not a sufficient workaround as the data formatting is lost and users would have to manually re-type in the details.


Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications.
2. Navigate to a Sourcing Super User responsibility > Sourcing > Sourcing Home Page >
3. Search for the desired RFQ.
4. In the search results, notice that the status is Closed and Unlocked, and that there are many active responses. Click on the RFQ number to open it.
5. On the RFQ details page, select Actions = Award by Spreadsheet and click the Go button.
6. On the Award by Spreadsheet (RFQ) page, select:
- Format = XML Spreadsheet - Rich Style (.xml)
- Quotes = Active
and click the Export button.
7. Upon completion of the export, see that the file "RFQ#####-Award.xml" has been created with file size of 0 KB. The file is empty.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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