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Cannot Delete/Clear The Work Order Additional Description Field Value. (Doc ID 2897743.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.2.10 to 12.2.11 [Release 12.2]
Information in this document applies to any platform.


The Work Order Additional Description field, once entered can no longer be cleared.

EXPECTED BEHAVIOR: As the file allows update then it should allow update to NULL as well.

The issue can be reproduced at will with the following steps:
1. (R) Maintenance Super User
2. (N) Work Orders tab > Create/Update WO
3. Enter a value for Additional Details field and save.
4. Try to clear the field and save.
5. The field will not clear when saving.




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