Serial Received In A Non Qty Tracked Subinventory Can't Be Used Set To 3 Incorrectly "Serial Number already exists" Error
(Doc ID 2897781.1)
Last updated on SEPTEMBER 21, 2022
Applies to:
Oracle Inventory Management - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.10 version, Onhand and Availability
Find after receiving an item and serial in a non qty tracked subinventory, assuming this wouldn't affect onhand at all, when I try to do a misc receipt for the same serial in a different subinventory the following error is encountered:
Error
Serial number 1234567 for Item ABC123 already exists. Serial state \"Resides in stores\" disallows this transaction
Steps
The issue can be reproduced at will with the following steps:
1. Try to perform Misc Receipt for item / Serial Inventory > Transactions > Misc Transactions
2. Misc Receipts > Enter Item / Serial error occurs
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |