My Oracle Support Banner

Maintenance Workbench FRM-40735 Error When Forecasting Large Number of Assets (Doc ID 2897825.1)

Last updated on MARCH 24, 2023

Applies to:

Oracle Enterprise Asset Management - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

When attempting to forecast work orders with horizon of 28 days, the following error occurs.  The issue persists even if the horizon or start date is updated.  This issue started after migration from 12.1.3 to 12.2.11 when a large number of assets are forecasted via Maintenance workbench.
 


ERROR

FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-00604


The issue can be reproduced at will with the following steps:
1 - R- Navigation: Enterprise Asset Management
2 - N - Work Order Planning > Maintenance Workbench-> Click launch
3 - Select Forecast Work tab (bottom left tab)
4 - Expand Forecast Work, select All Assets
5. Update Start date
  Horizon = 28
  This defaults the cutoff date
6 - Click Run
7. the above error is seen.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.