My Oracle Support Banner

EBS: 500--Internal Server Error In EBS Login Page (Doc ID 2898155.1)

Last updated on FEBRUARY 28, 2024

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.


When attempting to get the EBS login page
the following error occurs.


Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition that prevented it from fulfilling the request.

OAcore outfile shows the following error message

ORA-1017 Invalid username/password; logon denied

The issue can be reproduced with the following steps:
1. Clone the environment
2. Start services
3. Try to get the login page, 'Error 500--Internal Server Error' message is seen instead of the login page




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.