ARHZ_API_BILL_TO_SITE_USE_F Error When Entering Requirement Line Details For A Parts Requirement
(Doc ID 2898227.1)
Last updated on SEPTEMBER 23, 2022
Applies to:
Oracle Spares Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Planner's Desktop
When attempting to enter the requirement line details for a parts requirement that has a 'Special' Ship To Address, the following error occurs:
ERROR
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ARHZ_API_BILL_TO_SITE_USE_F
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with Field Service Manager responsibility.
2. Open Create Service Request form and create a new service request.
3. Go to Tasks tab and create a new task.
4. Assign the task to a resource.
5. Click on Parts button.
6. Create parts requirement with Special ship_to address in the Parts Requirement page that opens.
7. Enter the item, then try to enter requirement line details.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |