Approval List Could Not Be Generated When Terminated Employee Is in Approval List
(Doc ID 2898340.1)
Last updated on SEPTEMBER 26, 2022
Applies to:
Oracle iProcurement - Version 12.2.1 to 12.2.11 [Release 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2.10 version, Approval List and Workflow
Requisition shows approved in the approval history section, however when looking from the Procurement search, it shows in Process and the reported error below appears
"Approval List could not be generated. Please contact your System Administrator to review AME rules setup"
Requisition History shows two approved lines, and one missing user. Upon reviewing the approvers and found that the user has an End Date, however, the user approved before terminated employment.
ERROR
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Approval List could not be generated. Please contact your System Administrator to review AME rules setup
STEPS
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The issue can be reproduced at will with the following steps:
1. Create and submit requisition
2. Approver approves req and then terminates employement
3. Requisition becomes stuck IN PROCESS
4. Approval List coud not be generated message occurs.
Changes
Employee left the company after submitting approval for the document.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |