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DATAFIX: Sales Order Line Stuck With INVOICE_INCOMPLETE Status And Can't Be Progressed To Close (Doc ID 2898597.1)

Last updated on JANUARY 04, 2023

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Sales Order lines are stuck at 'Awaiting Invoice Interface - Incomplete Data' status.

EXPECTED BEHAVIOR
-----------------------
Expected to close the Sales Order line without interfacing to AR as customer created internal sales order with incorrect transaction type.

STEPS
-----------------------
The issue can't be reproduced at will.

Cause

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In this Document
Symptoms
Cause
Solution
References


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