ORDER RELEASE - DELETE Agent Action Failing when Deleting an Order Release on a Multi-Leg Shipment (Doc ID 2899054.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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An ORDER RELEASE - DELETE agent is configured with the flag 'Auto Withdraw Tender when Only One Order is on Shipment' checked for the ORDER RELEASE - DELETE action . When an order is deleted, and if this order is on a mutli-leg shipment (where this is the only order on one of the multi-leg shipments) that is tendered, the tender is not withdrawn and the agent fails when attempting to delete the shipment with the following exception:

ERROR
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EXPECTED BEHAVIOR
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It is expected that the tender is withdrawn before the shipment is deleted since this is the last order on the shipment and the flag is set for the agent action.

STEPS
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The issue can be reproduced with the following steps:

1. Configure an order release automation agent with the flag 'Auto Withdraw Tender when Only One Order is on Shipment' checked for the ORDER RELEASE - DELETE action.
2. Plan two or more order releases onto multi-leg shipments. Ensure that one of these shipments contain only one order release
3. Delete the order release that is associated to the multi-leg shipment that has only one order planned. The agent action will fail with the exception above

Cause

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