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Unable To Open Sites With Special Norwegian Characters In the Site Name From JET UI Hierarchy Workbench (Doc ID 2899541.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle Site Hub - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version,

Error while trying to access sites with special Norwegian characters in the site name.

Users are unable to launch call out page from new JET UI hierarchy workbench and this is specific to sites which have Norwegian special character in it.

ERROR
-----------------------
You do not have sufficient rights for the current operation. Contact the system administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Site Management User Responsibility >  Site
2. Access Hierarchy in Hierarchy workbench
3. Click on any site with Norwegian special characters in the site name
4. Right Click * Click on Call Out , page returns below error

You do not have sufficient rights for the current operation. Contact the system administrator.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot launch the Site Hub JET UI hierarchy workbench page.

Changes

 Accessing Site Hub hierarchy workbench using the new JET UI .

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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