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Supplier is Unable to Find Items in Items LOV But This Item Can be Used to Search Returns or Receipts (Doc ID 2900150.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle iSupplier Portal - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Shipment Issues

ACTUAL BEHAVIOR
---------------
In receipts / returns page, when trying to search items using Item number
(Item Number LOV), Item number did not show up in search Option but can be
used to search receipts / returns

EXPECTED BEHAVIOR
-----------------------
System should show result of items when searched using item number

STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Supplier logs into iSupplier Portal Full Access
2. Shipment Tab > returns or receipts
3. Search item in Item Number LOV using Item Number as Parameter
4. No Results found for LOV
5. Click Go with same item number
6. Receipts or Returns can be retrieved using this item number

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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