Submit Agreement API Generates MGT:Push XML With Blank Tags And UPDATE_ORDER Fails
(Doc ID 2900415.1)
Last updated on OCTOBER 03, 2022
Applies to:Oracle Project Billing - Version 12.2.11 and later
Information in this document applies to any platform.
The IGT Submit Integration APIs are completing with “Success” Status but when the UPDATE_ORDER fires it is failing when the G-Invoicing System User_id does not have proper grants given in G-Invoicing. There is no way to re-submit the IGT Submit Agreement API after the issue is resolved.
When user tries to re-submit Submit Agreement API it starts generating MGT:Push XML with blank tags and then again the UPDATE_ORDER fails.
The Status in IGT ORDER TABLE needs to be reset so that Submit Agreement API can be submitted again without errors.
Values above with [hidden value] are customer specific values.
Reproduce By Steps
1. The system_id has an incorrect value after order is downloaded.
2. The following process failed and the status was updated to NULL in the IGT Orders table
PO_IGT_SERVICE_INVOKER_ORDER: Intragovernmental Orders Interface Program
3.The system_id was corrected and the process was resubmitted.
4. The process no longer picks up the order.
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