Submit Agreement API Generates MGT:Push XML With Blank Tags And UPDATE_ORDER Fails (Doc ID 2900415.1)

Last updated on OCTOBER 03, 2022

Applies to:

Symptoms

The IGT Submit Integration APIs are completing with “Success” Status but when the UPDATE_ORDER fires it is failing when the G-Invoicing System User_id does not have proper grants given in G-Invoicing. There is no way to re-submit the IGT Submit Agreement API after the issue is resolved.

When user tries to re-submit Submit Agreement API it starts generating MGT:Push XML with blank tags and then again the UPDATE_ORDER fails.

The Status in IGT ORDER TABLE needs to be reset so that Submit Agreement API can be submitted again without errors.

Values above with [hidden value] are customer specific values.

Reproduce By Steps

1. The system_id has an incorrect value after order is downloaded.

2. The following process failed and the status was updated to NULL in the IGT Orders table

PO_IGT_SERVICE_INVOKER_ORDER: Intragovernmental Orders Interface Program

3.The system_id was corrected and the process was resubmitted.

4. The process no longer picks up the order.

Changes

Cause

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