My Oracle Support Banner

R12:AP: Error "ORA-31011: XML parsing failed" in Format Payment Instructions with Text Output (Doc ID 2900466.1)

Last updated on FEBRUARY 03, 2023

Applies to:

Oracle Payables - Version 12.2.10 and later
Information in this document applies to any platform.


The Payment Process Request (PPR) is stuck in formatting status.

The PPR should be complete.

Format Payment Instructions with Text Output completed initially with error:

oracle.apps.iby.exception.PSException: An error has occured while updating instruction and payment statuses and marking them as complete.

After removing some payments, the new Format Payment Instructions with Text Output completed with error:

ORA-31011: XML parsing failed.


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables
2. Path: Payment Manager: Payment Process Request
3. Create a Payment Process Request

4. Run Format Payment Instructions



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.