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R12:AP: Error "ORA-31011: XML parsing failed" in Format Payment Instructions with Text Output (Doc ID 2900466.1)

Last updated on FEBRUARY 03, 2023

Applies to:

Oracle Payables - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

The Payment Process Request (PPR) is stuck in formatting status.

The PPR should be complete.

Format Payment Instructions with Text Output completed initially with error:

oracle.apps.iby.exception.PSException: An error has occured while updating instruction and payment statuses and marking them as complete.

After removing some payments, the new Format Payment Instructions with Text Output completed with error:

ORA-31011: XML parsing failed.

 

The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables
2. Path: Payment Manager: Payment Process Request
3. Create a Payment Process Request

4. Run Format Payment Instructions

 



Cause

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In this Document
Symptoms
Cause
Solution
References


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