Audit History For SSD Schedule Ship Date Doesn't Get Logged
(Doc ID 2900661.1)
Last updated on OCTOBER 17, 2022
Applies to:
Oracle Order Management - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Audit History for update on SSD Schedule Ship Date doesn't get logged.
We have configured the audit history for SSD change of C55, C60 and C70 warehouses. But when we change the SSD for any of the existing order for these orgs, system does not prompt to enter Reason code and nothing gets logged in the audit history.
EXPECTED BEHAVIOR
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Expect Audit History constraint to catch the update.
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Create Processing Constraints > Order Management > Order Line
Update > Schedule Ship Date > Require Reason enabled
Conditions:
Any > Order Line > Line > WarehouseABC enabled
User Message:
Please enter reason for Schedule Ship Date Change
3. Notice, cannot see the Audit History for existing orders when SSD is updated.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |