AFIP Did Not Approve an Invoice Due to the Customer No Longer Being a Small Customer. How to Correct This and Re-use the Invoice Number? (Doc ID 2901018.1)

Last updated on NOVEMBER 30, 2023

Applies to:

Symptoms

PROBLEM STATEMENT:

AFIP (Argentina Tax Authority) did not not approve an invoice due to the customer no longer being a small customer. A particular invoice number has been rejected so this invoice needs to be processed not as a regular invoice, but as a Mypime invoice (Electronic Credit Invoice).
It is not possible to: 
a) Update the source type
b) Update the customer bill to so the invoice could be used for another customer
c) Unable to delete the invoice and create another one as the number is not saved for other invoices

STEPS TO REPRODUCE: 

1. Americas Globalization Receivables responsibility > Process an invoice with the wrong type

2. Submit to AFIP and observe the Tax Authority does not approve this one as the customer is no longer a small customer 

3. Back to Americas Globalization Receivables attempt to change the source type/customer bill to/delete the invoice

4. See this is not possible

5. Attempt to reuse the same invoice number for another customer, this is also not possible 

Changes

The customer is no longer a small customer for AFIP.

Cause

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