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On Receipts page, Recalculate Function Takes more than 10 Minutes to Return Data (Doc ID 2901230.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Billing Modules

ACTUAL BEHAVIOR
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Find that on the receipts page, recalculate function takes more than 10 minutes to return data. Also, the system does not spin nor does the cursor change to show it is processing the data.

EXPECTED BEHAVIOR
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Expect to take seconds when clicking on recalculate button.

STEPS
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The issue can be reproduced at will with the following steps:
1. Using lease super user responsibility, navigate to operation >> Receipts.
2. Click Create Receipt>Enter receipt details>click apply.
3. Query the receipt again and click update> check the Future pay box and click apply.
4. Click update> click green +> enter contract or quote number from the LOV> enter Allocated Amount> click Recalculate. It takes more than 10 min to return data.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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