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Getting 'ORA-06502: PL/SQL: numeric or value error in Package create_subline_line Procedure OKS_IMPORT_SUBLINE_PUB' Error (Doc ID 2901289.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

After applying a patch, when creating a Sublines via the APIs, all Sublines (LSE_ID = 13) are missing for all the Usage lines (LSE_ID = 12), The following error occurs when running the API.

ERROR
ORA-06502: PL/SQL: numeric or value error in Package create_subline_line Procedure OKS_IMPORT_SUBLINE_PUB

STEPS
1. Use the API OKS_IMPORT_SUBLINE_PUB to create a subline for a Usage line
2. Get the indicated error and the subline is not added to the Usage line.

Changes

 Applied patch 34393008:R12.OKS.C but other patches might cause the issue as well.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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