My Oracle Support Banner

Attempting to Use Multiple Clock in Clock out Functionality in MES Results in Error 'The badge number cannot be verified' (Doc ID 2901448.1)

Last updated on OCTOBER 07, 2022

Applies to:

Oracle MES for Discrete Manufacturing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to use Multiple Clock in Clock out functionality in MES, the following error occurs.

ERROR

The badge number cannot be verified.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: MES for Discrete.
2. Go to MES Workstation.
3. In the Multiple Clock In and Clock Out page, enter Badge number.
4. Receive the above error.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.