My Oracle Support Banner

View By Cost Category In Asset Costs Page Displays "Loading..." Message Indefinitely (Doc ID 2901498.1)

Last updated on OCTOBER 17, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.2.7 to 12.2.11 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When trying to enter "View Cost By" field value as Cost Category, the page seems to be hanging but actually keeps the misleading Loading... message on the screen even after the costs are computed and displayed.

The issue can be reproduced at will with the following steps:
1. Responsibility = Maintenance Super User.
2. Click on Assets tab.
3. Query asset.
4. Enter "View Cost By" field value as "Cost Category".
5. See the page message Loading...

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.