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Claims Update Page Unable To Open Notes And Attachments Section For Closed Claims (Doc ID 2902023.1)

Last updated on OCTOBER 11, 2022

Applies to:

Oracle Trade Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version,

ACTUAL BEHAVIOR
---------------
Claims update page does not display "Notes and Attachments"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.(R)Oracle Trade Management-->(N) Claims
2. Open "Notes and Attachments"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Open "Notes and Attachments" Tab

Changes

 Upgrade to 12.2.5 from 12.1.3.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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