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Credit Card Approval Code Is Not Imported During Order Import (Doc ID 2902082.1)

Last updated on DECEMBER 06, 2022

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Payment

ACTUAL BEHAVIOR
---------------
On Sales Orders, user is sending credit card details along with credit card approval code into OM interface tables. Once the orders are imported, the credit card approval code is missing on the sales order header.

EXPECTED BEHAVIOR
-----------------------
Expect the order to be imported with the approval code.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Insert data to OM Interface tables with credit card approval code
2. Order Management Super User responsibility, navigate to Report, Request -> Run Request -> Order Import
3. Credit card approval code is missing after order is imported

Cause

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In this Document
Symptoms
Cause
Solution
References


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