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Go to Item Management Button Is Not Active (Doc ID 2902143.1)

Last updated on OCTOBER 17, 2022

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Go To Item Management button is not active.

EXPECTED BEHAVIOR
-----------------------
Expect Go To Item Management button be active

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configurator Administrator responsibility
2. Navigate to Configurator developer
3. Click on Pencil icon for one model
4. Go To Item Management button is greyed under Base Inventory Details tab

Cause

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In this Document
Symptoms
Cause
Solution
References


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