My Oracle Support Banner

Depot Repair : Project And Task Information Are Not Moving To Sales Order Line (Doc ID 2904103.1)

Last updated on OCTOBER 20, 2022

Applies to:

Oracle Depot Repair - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Depot Repair : After creating the estimate and moving to the actuals  and create the Sales Order,Project and Task Information are not moving to Sales Order Line at Line Level.

EXPECTED BEHAVIOR
-----------------------
Expect the Project and Task Information to move to Sales Order Line created from Depot Repair


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Depot Repair Manager Responsibility
3. Create Service Order with project and task information
4.Create Estimate line and import to actual
5.Submit the actual line to create sales order




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.