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Unable To Update The Quantity Of Internal Orders - Error: You are not allowed to update ordered Quantity because : This is an internal order (Doc ID 2904630.1)

Last updated on MAY 10, 2023

Applies to:

Oracle Order Management - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms

We recently upgraded to R12.2.10 from R12.1.3 and we noticed the below error when trying to update QTY on Internal Orders
 
ERROR
-----------------------
You are not allowed to update ordered Quantity because : This is an internal order

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: create an internal sales order using requisition and booked the sales order
3. After the order has been booked .While we are trying to update the qty , the system is not allowing us to update.
4. Receive error: You are not allowed to update ordered Quantity because : This is an internal order

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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