My Oracle Support Banner

Work Confirmation Stuck With Approved Status, Though the Receiving And Invoicing Has Not Been Done (Doc ID 2904800.1)

Last updated on OCTOBER 30, 2022

Applies to:

Oracle Services Procurement - Version 12.2.3 and later
Oracle iSupplier Portal - Version 12.2.3 and later
Oracle Purchasing - Version 12.2.3 and later
Oracle iProcurement - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle iSupplier Portal and Oracle Services Procurement, Release 12.2.3 and later, a specific work confirmation (WC) transaction is "stuck" with Approved status, but the receiving and invoicing is not complete.
The issue occurs only for one WC.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.