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Duplicating Quote To New Customer Errors Out : You have encountered an unexpected error. Pl. contact your System Administrator for assistance (Doc ID 2905259.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Quoting - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, HTML User Interface

Duplicating Quote to New Customer errors out

ERROR
-----------------------
You have encountered an unexpected error. Pl. contact your System Administrator for assistance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) (R) Quoting User
2) Navigate to Quote
3) Query for a Quote, preferably Draft status.
4) Add the contacts in the Billing Shipping Tab, Save
5) Select 'Duplicate Quote' in Actions
6) Click 'To a different Customer'
7) Choose new Customer
8) Click Apply
9) Copy of quote was created but get error message.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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