Oacore Going to Failed State Due to STUCK Threads when Performing a Search in Receipts Page (Doc ID 2905389.1)

Last updated on OCTOBER 14, 2024

Applies to:

Symptoms

On : 12.2.5 version, Receipt Modules

Find that Oacores are going into failed state due to STUCK threads and they have to be restarted frequently.
the following error is observed in the oacore log file:

See the following error:

### <oacore_server2> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <[STUCK] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "1,801" seconds working on the request "Workmanager: default, Version: 0, Scheduled=true, Started=true, Started time: 1801216 ms
[
.
]", which is more than the configured time (StuckThreadMaxTime) of "1,800" seconds. Stack trace:
java.net.SocketInputStream.socketRead0(Native Method)
java.net.SocketInputStream.read(SocketInputStream.java:153)
java.net.SocketInputStream.read(SocketInputStream.java:122)
oracle.net.nt.MetricsEnabledInputStream.read(TcpNTAdapter.java:730)
oracle.net.ns.Packet.receive(Packet.java:310)
oracle.net.ns.DataPacket.receive(DataPacket.java:108)
oracle.net.ns.NetInputStream.getNextPacket(NetInputStream.java:325)
oracle.net.ns.NetInputStream.read(NetInputStream.java:269)
oracle.net.ns.NetInputStream.read(NetInputStream.java:191)
oracle.net.ns.NetInputStream.read(NetInputStream.java:108)
oracle.jdbc.driver.T4CSocketInputStreamWrapper.readNextPacket(T4CSocketInputStreamWrapper.java:126)
oracle.jdbc.driver.T4CSocketInputStreamWrapper.read(T4CSocketInputStreamWrapper.java:82)
oracle.jdbc.driver.T4CMAREngine.unmarshalUB1(T4CMAREngine.java:1178)
oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:314)
oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:205)
oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:548)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using lease super user responsibility, navigate to operations >> receipts.
2. Perform a search and the above is observed in the backend.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.