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Sorting Is Not Happening On FSTP Dashboard Page (Doc ID 2905949.1)

Last updated on NOVEMBER 28, 2022

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
When trying to sort the FSTP Dashboard page by SR Severity, the sorting does not work

 
EXPECTED BEHAVIOR
-----------------------
Users should be able to sort the results of SR/Tasks data by SR Severity

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Field Service Technician dashboard
2. Execute a saved search to open retrieve the tasks
3. Try to sort by SR Severity but the task details not sorted.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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