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CE:11i/R12: Payment Transaction is Voided in Payables But Shown as Reconciled in Cash Management (Doc ID 2908735.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Payables - Version 11.5.10.2 and later
Oracle Cash Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Payments show as Voided in AP  however, in Cash Management it shows as Reconciled.

User unable to find payment transaction in statement form to unreconcile it

 

Review the payment events data shows:

Payment status is Voided in payables. The payment accounting is created correctly. Payment have the correct status = VOIDED.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Cash Management Responsibility > Bank Statement And Reconciliation
2. Query the statement number> Review
3. Select the statement line to unreconcile



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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