Quantum Data Update Installer Fails with Signal 11
(Doc ID 2909045.1)
Last updated on NOVEMBER 21, 2023
Applies to:
Oracle HRMS (US) - Version 12.1 to 12.2 [Release 12.0 to 12.2]Information in this document applies to any platform.
Symptoms
Problem Statement:
When attempting to run "Quantum Data Update Installer", the following error occurs.
Updating Quantum Database
/.../EBSapps/appl/pay/12.0.0/bin/PYUVEN
Program was terminated by signal 11
+---------------------------------------------------------------------------+
APP-FND-01388: Cannot read value for profile option CONC_REQUEST_STAT in routine &ROUTINE.
Concurrent request completed
/.../EBSapps/appl/pay/12.0.0/bin/PYUVEN
Program was terminated by signal 11
+---------------------------------------------------------------------------+
APP-FND-01388: Cannot read value for profile option CONC_REQUEST_STAT in routine &ROUTINE.
Concurrent request completed
When executing the diagnostics, following error occurs.
$PAY_TOP/vendor/quantum/utils/diagnos
=> 1. - Test Vertex Payroll Tax Q Series Payroll Database Connection
Enter database connection information ==>
Datasource: <enter data source e.g. $PAY_TOP/vendor/quantum/data>
>> Payroll database is not populated
=> 1. - Test Vertex Payroll Tax Q Series Payroll Database Connection
Enter database connection information ==>
Datasource: <enter data source e.g. $PAY_TOP/vendor/quantum/data>
>> Payroll database is not populated
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Login as US HRMS Manager responsibility.
- Submit "Quantum Data Update Installer".
- Request fails with the error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |