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Quantum Data Update Installer Fails with Signal 11 (Doc ID 2909045.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Oracle HRMS (US) - Version 12.1 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.


Problem Statement:

When attempting to run "Quantum Data Update Installer", the following error occurs.

Updating Quantum Database
Program was terminated by signal 11

APP-FND-01388: Cannot read value for profile option CONC_REQUEST_STAT in routine &ROUTINE.
Concurrent request completed


When executing the diagnostics, following error occurs.

=> 1. - Test Vertex Payroll Tax Q Series Payroll Database Connection

Enter database connection information ==>
Datasource:  <enter data source e.g. $PAY_TOP/vendor/quantum/data>

>> Payroll database is not populated


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Login as US HRMS Manager responsibility.

  2.  Submit "Quantum Data Update Installer".
  3.  Request fails with the error.


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