My Oracle Support Banner

Fulfillment Transaction (CSICSOFL) in Error: ORA-01427: SINGLE-ROW SUBQUERY RETURNS MORE THAN ONE ROW. (Doc ID 2909127.1)

Last updated on NOVEMBER 14, 2022

Applies to:

Oracle Installed Base - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Support Codes

When attempting to process the sales order fulfillment transaction,the following error occurs.

ERROR
-----------------------
CSI_CUSTIB_ORDER_FULFILL_PUB.GET_TRACKABLE_OM_TREE :ORA-01427: single-row subquery returns more than one row
Failure x_return_message - GET_TRACKABLE_OM_TREE
CSI_CUSTIB_ORDER_FULFILL_PUB.PROCESS_FULFILLED_OMLINES User Exception:
 There is some exception while processing fulfilled lines

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

a) Oracle Installed Base Admin responsibility
b) Open the Transaction Errors Processing form
c) Query with the transaction id
d) Select the Process Flag just to the left of the error
e) Navigate to Others -> Requests.
f) Submit the concurrent program "Resubmit Interface Process" with parameter Selected

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.