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After Patch 33660086, Retropay and Canadian Payroll Archive Processes are Having Performance Issues (Doc ID 2909253.1)

Last updated on NOVEMBER 14, 2022

Applies to:

Oracle HRMS (Canada) - Version 12.1 HRMS RUP14 and later
Oracle Payroll - Version 12.1 HRMS RUP14 and later
Information in this document applies to any platform.

Symptoms

Canadian Payroll Archive and Retropay (Enhanced) concurrent processes are taking a long time to complete after application of Patch 33660086.
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Responsibility: CA HRMS Manager

Navigate: Processes and Reports > Submit Processes and Reports > Single Request > Canadian Payroll Archive

OR

Navigate: Processes and Reports > Submit Processes and Reports > Single Request > Retropay (Enhanced)

 

Changes

 Applied Patch 33660086

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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