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"EXCEPTION tax_jurisdiction_id = NULL :: ORA-01403: no data found" While Creating A Sales Order (Doc ID 2909929.1)

Last updated on NOVEMBER 18, 2022

Applies to:

Oracle Order Management - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

In the process of upgrading EBS from 12.2.6 to 12.2.11 and DB from 12.1 to 19c.  Testing OM Sales Order Creation.  

Receive the following Error:  "EXCEPTION tax_jurisdiction_id = NULL :: ORA-01403: no data found" While Creating A Sales Order
 

ERROR
-----------------------
EXCEPTION tax_jurisdiction_id = NULL :: ORA-01403: no data found


The issue can be reproduced at will with the following steps:
1.  Upgrade EBS from 12.2.6 to 12.2.11 and DB from 12.1 to 19c

2. Navigate: Orders, Returns -> Sales Orders

3. Receive the following Error: "EXCEPTION tax_jurisdiction_id = NULL :: ORA-01403: no data found"  

 

Changes

Upgrade EBS from 12.2.6 to 12.2.11 and DB from 12.1 to 19c

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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