EBS R12 : Bursting Program Failed With Error "Start of root element expected" And Not Able To Open The Bursting Control File From XML Publisher Administrator Responsibility (Doc ID 2910253.1)

Last updated on NOVEMBER 21, 2022

Applies to:

Symptoms

Bursting Program completed with error. 

And When trying to open the respective Bursting control file its redirecting to another page(create template) when clicking on Bursting Control File. 

REPRODUCIBLE STEPS
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The issue can be reproduced at will with the following steps:

A. Bursting Program Error: 
1. Login to EBS Applications
2. Navigate to specific responsibility
3. Submit a new request for respective program
4. Once it is completed with error, view log for error details.

B. Bursting File Issue: 
1. Navigate to XML Publisher Administrator Responsibility and open Data definition 
2. Query the Data definition 'Code' 
3. Click on Bursting Control File. 
4. It will redirect to another page(create template) instead of opening the Bursting Control File. 

Changes

 Upgraded to 12.2.9 and applied patches 28840850 and Patch 33678431

Cause

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