R12: AP: Payment Workbench (APXPAWKB) Remit-To Bank Account Field LOV Does Not Default/Show as Expected, After Upgrade to R12.2.11 (Doc ID 2910439.1)

Last updated on JANUARY 24, 2024

Applies to:

Symptoms

Payment Workbench Remit-To Bank Account Field LOV Does Not Show As Expected Values

Remit-To Account field of Payment Workbench does not default the expected based on supplier, payment currency, payment method and/or payment process profile.

Steps to reproduce are:

1. Login into Applications Using Payables responsibility.
2. Open the Payment Workbench Screen
   (N) Payments > Entry > Payments
3. Start a new payment:
   1. Pick the Supplier Number (Trading Partner) and Site
      >> The "Remit-To Account" field is empty. Nothing defaults.
   2. Pick the Operating Unit
      >> The "Remit-To Account" field is empty. Nothing defaults.
   3. Enter Payment Date
      >> The "Remit-To Account" field is empty. Nothing defaults.
   4. Enter Bank Account
      >> The "Payment Currency" defaults to USD and the "Payment Method" defaults to Wire
      >> The "Remit-To Account" defaults to XXXXXXX9990-00xxxx2-XX
   5. Enter "Payment Process Profile" = WIRE
      >> The "Remit-To Account" STILL HAS XXXXXXX9990-00xxxx2-XX
4. Null-out / Clear-put the Remit-To Account field.
5. Click on the "Remit-To Account" field and it shows error
   FRM-41830 - NO Values available.
    
6. If you null out the "Payment Method" and enter a new one , then enter Wire again, STILL the "Remit-To Account" field DOES NOT default to the expected value.
7. If you null out the "Bank Account" and enter a new one, STILL the "Remit-To Account" field DOES NOT default to the expected value.
8. If you null out the "Payment Date" and enter a new one, STILL the "Remit-To Account" field DOES NOT default to the expected value.
   
   

.

Changes

On Release 12.2.x and the Payment Workbench executable (APXPAWKB.fmb/fmx) current version is 120.445.12020000.75

Or, On Release 12.1.x and the Payment Workbench executable (APXPAWKB.fmb/fmx) current version is 120.223.12020000.299

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.