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R12: AP: Creating a New Supplier Bank Account Errors With "External Bank Account Already Exists" (Doc ID 2910732.1)

Last updated on MARCH 01, 2024

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms


When trying to create a new bank account the following error occurs:

ERROR
-----------------------
1.The external bank account already exists
2.One of the assignment of this bank account is related to operating unit (XXX).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Go to Payables Manager --> supplier --> Query for the Supplier 

2. Click on the banking details

3. Search the Supplier Site against which the bank account needs to be created

4. Enter the Bank and Account details and hit save


Due to this issue, users cannot create a new external supplier bank account and hence can't use the supplier for payments.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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