Firm Field Value Is Changed To Yes On Changing Asset Number In Update Work Order Page (Doc ID 2910767.1)

Last updated on JULY 18, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

For any unreleased work order with an asset activity, when the asset number is changed, Firm field is automatically changed to 'Yes' irrespective of the previous value for the field.

EXPECTED BEHAVIOR

The Firm flag should remain unchanged with updating work order for a different asset.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Work Orders tab.
3. Go to Simple Search page.
4. Query work order in Unreleased status.
5. Click on Update Work Order icon.
6. In the Work Order Details section, see Firm flag set to No.
7. After Asset Number is changed, the “Firm” is automatically changed to “Yes”.

Cause

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