Unexpected Error While Selecting Additional Information in View Cart and Checkout Page (Doc ID 2910989.1)

Last updated on MAY 22, 2023

Applies to:

Symptoms

On : 12.2.10 version, Other issues

When attempting to add to cart and view checkout and try to select LOV value in additional information,
the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact your System Administrator for assistance.

ERROR DETAILS
-----------------------
Detail 0 ##
java.lang.NullPointerException
at oracle.apps.icx.por.req.server.RequisitionAMImpl.processUpdateLoc(RequisitionAMImpl.java:4279)
at oracle.apps.icx.por.req.webui.ShoppingCartPopupCO.processFormRequest(ShoppingCartPopupCO.java:973)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:967)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:424)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processFormRequest(OAStackLayoutBean.java:382)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1179)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1145)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle iProcurement > Create Non catalog Request
2. Add to cart > View cart and Checkout
3. When select LOV value in additional information
4. Following error occurred in Pop-up
Error: You have encountered an unexpected error. Please contact your System Administrator for assistance.

Cause

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