Ability to Create a Receipt and Apply the Quote Receivables as Part of the Rollover Quote Termination instead of Rollover Credit Memos (Doc ID 2911095.1)

Last updated on NOVEMBER 22, 2022

Applies to:

Goal

 On :  12.2.9 version, Asset Management

ACTUAL BEHAVIOR  
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Current Scenario – At the time of Rollover Termination, all the Billed but not paid Invoices and Unbilled Receivables which are part of the Rollover Quote will be credited with Rollover Credit once the contract is terminated.
The associated taxes (where applicable) for the invoice lines also gets credited. When these taxes go to the vertex journal, it appears that the state is crediting it back. Finance considers the Rollover quote credit memo as cash. Hence the Tax on the invoice should not be credited in vertex.

EXPECTED BEHAVIOR
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Proposed Solution – OLFM to provide a solution / option to create a Receipt and apply the Quote Receivables as part of the Rollover Quote Termination instead of Rollover Credit Memos. This way, the negative transactions will not be sent to vertex.

Solution

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