UPK Player2Movie Will Not Record Multiple Topics One After Another (Doc ID 2912922.1)

Last updated on DECEMBER 01, 2022

Applies to:

Symptoms

UPK Player2Movie will not convert multiple Topics one after another. 

When selecting multiple topics (within the List of Topics tab) to record/convert, only the first selected topic is converted to .mp4.  All other topics that have been selected, get a Status of “Cancelled”.
 

The issue can be reproduced with the following steps:

1. Launch the Player2Movie.exe file from the UPK developer client directory
2. Enter the URL location of the Player package ((http://servername/virtual directory)
3. Refresh the list
4. Output folder, enter a location
5. Select list of topics
6. Begin recording

Changes

Cause

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