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Split Order Line Creates Duplicate Lines (Doc ID 2912945.1)

Last updated on DECEMBER 08, 2022

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Facing an issue when the order line is entered with optional bill of material linked to the parent item was split.

Example

Order

1.1   Item Parent 10
1.1.1 Item Child  10


When the parent line 1.1 split, get the following

1.1   Item Parent 5
1.1.1 Item Child  5
1.2   Item Parent 5
1.2.1 Item Child  5
1.2.1 Item Child  5

EXPECTED BEHAVIOR
-----------------------
Expect no duplicate line for line 1.2.1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as order management responsibility
2. Open sales orders form
3. Enter line with optional items
4. Split order line

Cause

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In this Document
Symptoms
Cause
Solution
References


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