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Portrait Images Are Being Shown As Landscape Images In BI Publisher RTF To PDF When Taken with iPhone/iOS (Doc ID 2913149.1)

Last updated on DECEMBER 02, 2022

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

If dynamic images taken with iOS are mapped in the RTF template, all portrait images are being displayed as Landscape in the PDF output.

Test is done with the images downloaded directly from the iPhone, not modified in any way (nor “Save as” through any photo viewer).

The issue can be reproduced at will with the following steps:
1. Create RTF template with dynamic images from iOS both portrait and landscape for comparison
2. Make sure the path of the dynamic images is setup correctly
3. Load the Sample XML
4. Save RTF
5. Check PDF output

Cause

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In this Document
Symptoms
Cause
Solution
References


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