Personalized Preferred Contact Method Field Not Visible for Party Type Person (Doc ID 2913529.1)

Last updated on DECEMBER 09, 2022

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

While personalizing the Preferred Contact Method field for party types: Organizations and Persons, the field is not visible for Persons.

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Customers > Create/Maintain Customers
       1. Choose Customer Type: Person
       2. Click on Customer and under Customer Information section > Click on Personalize Default Double Column: (HzPuiShowOrgProfile)
       3. Set Rendered to True for Message Choice: Preferred Contact Method and return to application