My Oracle Support Banner

Personalized Preferred Contact Method Field Not Visible for Party Type Person (Doc ID 2913529.1)

Last updated on DECEMBER 09, 2022

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.


While personalizing the Preferred Contact Method field for party types: Organizations and Persons, the field is not visible for Persons.

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Customers > Create/Maintain Customers
       1. Choose Customer Type: Person
       2. Click on Customer and under Customer Information section > Click on Personalize Default Double Column: (HzPuiShowOrgProfile)
       3. Set Rendered to True for Message Choice: Preferred Contact Method and return to application


 No changes


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.