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Error: Start date and end date are not in chronological order or have invalid values. (Doc ID 2913913.1)

Last updated on DECEMBER 09, 2022

Applies to:

Oracle Installed Base - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Support Codes

When attempting to interface sales order shipment to Install Base,
the following error occurs.

ERROR
-----------------------
Start date and end date are not in chronological order or have invalid values.
OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=HEADER (HEADER))


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Installed base agent User
2. Navigation: Instance Search => Enter Serial Number => Transaction History
3. Mentioned error can be seen against required serial.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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