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Oracle Workflow Builder Connection Error : 1700: Could Not Connect With Username/password ('ORA-12154: NS:could not resolve service name') (Doc ID 2914114.1)

Last updated on DECEMBER 13, 2022

Applies to:

Oracle Workflow - Version 2.6.3.5 to 2.6.3.5 [Release 2]
Information in this document applies to any platform.

Symptoms

When attempting to connect workflow builder with database, the following error occurs.

ERROR

-----------------------

1700: Could not connect with username/password 'apxx/pwd@smxxxod' ('ORA-12154: TNS:could not resolve service name').

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install Workflow builder
2. Try to connect it by passing the values for username/Password/Service name 

Changes

 Newly installed Workflow Builder Version 2.6.3.5

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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