EAM Workorder Operation Assign Person Page Exhibits Performance Issue (Doc ID 2914244.1)

Last updated on DECEMBER 07, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR

Under work order operations, users choose the "Assign Person" from "select" list.
The Assign Person page takes longer to respond. The issue can be reproduced even when the personalizations are disabled.

EXPECTED BEHAVIOR

The Assign Person page should respond immediately.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility = Maintenance Super User
2. Go to maintenance Home page workorder search area
3. Query for the workorder
4. Click on Update workorder [Note: Personalizations are disabled]
5. Choose any workorder operation and choose “Assign person”
6. The page which comes up after clicking the “Go” in above screen shot is taking time.

Cause

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