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R12: AP/IBY: Refunds Showing Under the "Payment Document: None (Electronic Payment)" Header on the Void Payment Register Report (Doc ID 2914439.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

The "Void Payment Register" report is showing refund transactions under a misleading heading

Payment Document: None (Electronic Payment)

 This issue can be reproduced by following these steps:

  1. Create a credit memo (Invoices -> Entry -> Invoices)
  2. Pay the credit memo with a refund (Payments -> Entry -> Payments)
  3. Run Create Accounting
  4. Run the "Void Payment Register" (Other -> Requests -> Run)
  5. View the output and notice the refund is showing under the "Payment Document: None (Electronic Payment)" heading

Cause

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In this Document
Symptoms
Cause
Solution
References


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