More Button Is Greyed Out When Changing Scheduled Dates In Service Request Form
(Doc ID 2914627.1)
Last updated on DECEMBER 09, 2022
Applies to:Oracle Teleservice - Version 12.2.9 and later
Information in this document applies to any platform.
On : 12.2.9 version, Service Request Form
'More' button is greyed out when changing Scheduled Dates in Service Request form.
The issue can be reproduced at will with the following steps:
1. Log in with a Service responsibility.
2. Open Service Request form.
3. Go to Tasks tab and select a task.
4. Change the Scheduled Dates on the task.
More button is greyed out.
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