Unable To Acknowledge Purchase Orders In Isupplier - The Action Buttons Are Missing On the Acknowledge Page
(Doc ID 2914709.1)
Last updated on OCTOBER 21, 2024
Applies to:
Oracle iSupplier Portal - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
After upgrading from 12.1.3 to 12.2.10 vendors are unable to see the Action options Cancel/Save/Submit/Export available on the Acknowledge Purchase Order screen.
Cannot acknowledge Purchase Orders->POs.
The expectation is that vendors are able to see the Action options available in the page: Cancel/Save/Submit/Export on the Acknowledge Purchase Order screen.
The issue can be reproduced at will with the following steps:
1. Vendor logs into iSupplier Responsibility and selects a PO in the Requires Acknowledgement status
2. Details come up, select Acknowledge in Actions box, click GO
3. Purchase Order Page comes up with no action buttons.
Changes
Upgrade EBS from 12.1.3 to 12.2.10 version
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |