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Unable To Acknowledge Purchase Orders In Isupplier - The Action Buttons Are Missing On the Acknowledge Page (Doc ID 2914709.1)

Last updated on OCTOBER 21, 2024

Applies to:

Oracle iSupplier Portal - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

After upgrading from 12.1.3 to 12.2.10   vendors are unable to see the Action options Cancel/Save/Submit/Export  available on the Acknowledge Purchase Order screen.
Cannot acknowledge Purchase Orders->POs.
The expectation is that vendors are able to see the Action options available in the page: Cancel/Save/Submit/Export  on the Acknowledge Purchase Order screen.
 
The issue can be reproduced at will with the following steps:

1. Vendor logs into iSupplier Responsibility and selects  a PO in the Requires Acknowledgement status
2. Details come up, select  Acknowledge in Actions box, click GO
3. Purchase Order Page comes up with no action buttons.

Changes

 Upgrade EBS from 12.1.3 to 12.2.10 version

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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