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Customer Form : Unable to Add Currency on Customer Profile Amounts, Select Button Is Not Doing Anything and the Page Is Stuck (Doc ID 2914947.1)

Last updated on FEBRUARY 07, 2024

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

After upgrade from 12.1.3 to 12.2.10, for few users, when trying to add a currency for a customer under Profile Amounts tab in Customer Form, the currency is being shown, try to select it but when click on Select button, nothing happens.

STEPS TO REPRODUCE
------------------------------
Responsibility: Receivables Manager
Navigation: Customers > Customers

           1. Query a customer > Go to Accounts > click on Details
           2. Click on Profile Amounts tab > Try to Add a Currency > Select one of the listed currencies > Click Select button

Changes

Upgrade from 12.1.3 to 12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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